Era Living

Helpful staff, both administration and care. Well maintained facility. Free visitor parking if you use the intercom at the side entrance. Good mix of room sizes/layouts in independent/assisted living (up to detached cottages). More limited in memory care, but I've been told by many people that the rooms are much bigger than the average memory care rooms in other facilities.

I was pleased with the care that my loved one received at The Gardens at Town Square. The staff were attentive, kind and caring. I think the ratio of caregivers to number of residents is really good.

My mom has happily established herself in the community, and it's a delight to see her thriving with new friends and activities. The staff and care are top of the line. The facility is immaculate, well run and so classy.I want to thank your organization as well, your help was absolutely invaluable to our family in a terribly hard time.

If we have to live in "God's waiting room", this is the place to do it. I would definitely recommend this community to anyone who would appreciate intellectual stimulation, meeting very nice people and just having fun. They offered more programs in the way of lectures on music, art, opera, movies, other things that interested me as well as games and trips to local events like the local symphony and the village theater. I love this place and I found that it is a good fit for me. Thank you for suggesting University House.

The staff is the best - they are caring, respectful, compassionate, and very helpful. They really make The Garden's a special place. It's a very well-run facility.

Although it took us 12 mins. to find parking for our mid-size SUV, we're so impressed with the beauty of Ida Culver House Broadview -- inside, outside, many quality choices & entertaining spaces for residents, its cleanliness, att'n to maintenance, & the security. We didn't partake in meals, but both our family members love the food & menu choices, & my sis loves all the little library locations within. Staff were very welcoming & helpful to us during this, our 1st visit. We're impressed by the artworks adorning the quiet & comfortable-to-walk hallways. Two public restrooms had state-of-the-art plumbing & hand dryers. The 1-bdrm apt my 2 relatives live in is quiet, flawless, w/ a lovely view & easy-to-manage conveniences. While we visited, a nice female staff member came to escort them to lunch & when they declined to go because of us, she showed a menu from which they chose lunch, which she promptly brought up to their room. We're so relieved & happy they now get to live here!!

The Lake Shore is a wonderful retirement facility with a view of Lake Washington that’s simply breathtaking. The staff are all friendly and helpful and professional. It really feels like a wonderful community of friendly staff and a community of friends. The food is beyond delicious and I couldn’t feel any better having my mom and stepdad making Lake Shore their retirement home. Thanks to everyone at the Lake Shore for making their retirement a wonderful experience.

The University House appears to be a safe clean environment with lots of appealing amenities. My friend and I came to visit a mutual friend who’s lived there for several months now. He is very happy living there and has met some very nice people( both residents and employees). There are many activities and opportunities for those who reside at University House. In my opinion, living there would be wonderful. The price is a bit high but from all appearances, seems well worth it. We hope to return soon for perhaps a more formal tour. The staff is friendly and accommodating.

I appreciate the responsiveness and caring from the staff. The desk manager is amazing in her familiarity with all the resident’s circumstances. I encountered some of the caregivers in the hall and they reaffirmed the treatments and care I understand my father is receiving.

Everyone is so friendly. The wine and food were delicious. The entertainment was fun and the art show was top-notch. I was impressed with both the outside artists work and with the work of the artists in your own community!

Everyone is very friendly and always willing to help out. And I feel like that culture also trickles down to the residents. I would definitely recommend The Gardens at Town Square to others.

It's awesome. It is expensive but is a great value for the money. My loved one is very active, and the prograamming is amazing at Univeristy House. They have art, field trips and a fitness center. The interior is gorgeous, and they have alot of units. It felt more like a condo or a house to my loved one. The community liason was amazing, helpful and kind. The people are very warm and inviting. It was hands down our favorite.

Over the past eight months, I have been telling several of my family members about how wonderful Ida Culver House Broadview is and how happy Mom is there. Last week my family came from out-of-town to visit Mom, to see her and to see where she lives now. They all said that they were very impressed with how beautiful and well-maintained the buildings and grounds are, but they were most impressed by how caring and friendly the amazing staff are to the residents and their families. We all love Ida Culver House Broadview, and we are so glad that our Mom is in such a wonderful place!

They have a very caring and responsive staff. And it's a really nice facility.

This community is okay but it was to far away from my daughter and I wanted a more modern feeling environment. They gave a good tour with lots of information.

Our family was able to have an in person tour and we really did like this facility. It is in a great location, and everyone we met with was nice, gracious and did a good job showing us around.

They're the most friendly staff I've ever experienced. They're so helpful. It tears my eyes to think of all they've done for my loved one. I think everything looks really clean, and they really try to keep an organized, welcoming environment. Cleanliness is important to me, so I pay a lot of attention to that. The food is good, and they have a good variety. The kitchen is kept clean, and the kitchen team is just amazing. Overall they provide a good amount of activities. I think with Covid, things have been a little bit slow, but I can still see the effort to get people out of their rooms. A little bit more activities would be great now that Covid is settling. I understand that it's independent living, but I think there's a lot of opportunity there for even more community events.

My mother [name removed] lived in University House for three years until we had to move her to Spokane to be closer to another family member. [name removed] loved living at University House and especially enjoyed the other residents and activities there. In particular, she enjoyed the wonderful swimming pool, current events lectures and bridge games. I was so impressed by the caring staff, all of whom took the time to get know my mom and offer help and caring support as needed. The executive director is exceptional and ran the community with care and concern, while always available to our family when we had questions or needed extra assistance.

I would tell others that as is with other communities, the good ones are being watched. The staff are very responsive when I check in with them on something for my loved one. If it wasn't for COVID it would be easier for my loved one to get to know others. We were told there would be lots of vegetarian options and veggie options, and there isn't. Those who are vegetarians are having a difficult time in getting some healthier options for the residents, but are still working on it.

I decided to move to The Lakeshore because the staff members were so pleasant, helpful, and genuinely understanding. So selecting The Lakeshore was really very easy. The people here realized I was discouraged after losing my sweetheart. So it was comforting to know I was going to receive emotional support as well as personal assistance. I am looking at this change of residence as a positive step. I am very happy here and looking forward not backward. I am ready for the next chapter!